Terms of Service

"Customer Content" means audio files, metadata, and related materials that you upload or direct the Service to process.

"Curation Notes" means notes, tags, descriptions, reasons for selection, similar-track references, release-prep context, and related curation information that you create or submit through the Service.

"Selection Proof" means an optional Final Cut proof record that you explicitly submit to record why a demo was selected before release.

"Embedding Data" means the numerical audio-feature vectors and similar numeric representations generated from Customer Content.

"Agent API Published Recommendation Information" means only the specific release metadata, rights-approval fields, productized recommendation descriptions and signals derived from submitted Curation Notes, released-track Embedding Data, related recommendation context, and limited source-confidence signals for the A&R users who submitted or approved a Release Complete track.

"Local Generated Data" means Embedding Data, similarity results, curation history, shortlist state, session data, palette state, folder structure, and related analysis outputs stored on your device.

"Operational Data" means the limited technical, billing, access, country- or broad-region-level aggregate usage, consent, suspension, and dispute-response data exchanged with or minimally retained by bigcut for licensing, subscription support, security, abuse prevention, service reliability, capacity planning, operator visibility, copyright response, legal compliance, or legal claims defense.

bigcut is an analysis tool for music similarity search, analysis, curation, and shortlist workflows.

Original audio may be transmitted temporarily to our embedding infrastructure to extract numerical embeddings. Some import queue paths may also use short-lived temporary object storage so workers can process, retry, or recover the job. The original audio is then released from processing memory and is not retained in disks, databases, backups, or other long-term server-side product storage as product data.

Generated Embedding Data is returned to your device and is not retained by bigcut as normal long-term server-side product storage.

The Service is designed for analysis and selection support. It is not designed to generate, synthesize, imitate, recreate, or distribute audio content.

Similarity scores and search results are reference signals only and must not be treated as definitive proof of copyright infringement, plagiarism, or style theft.

We design the Service not to retain original audio files or Embedding Data as long-term server-side product storage.

Original audio is removed from temporary processing or temporary object storage after embedding processing, retry, or import queue recovery completes. Import queue upload and download signed URLs currently default to 900 seconds, and temporary audio object expiry currently defaults to 3600 seconds, subject to deployment configuration. To prevent duplicate processing, support failure recovery, maintain billing integrity, support request retries, and clean up temporary objects, limited derived operational data such as temporary object keys, content checksums, audio size, MIME type, status, errors, expiry timestamps, and result references may be retained for a limited period.

We do not use this data for general-purpose AI model training, sale, hidden raw end-user profiling across API customers, or behavioral advertising. This does not prohibit customer-enabled song recommendation API publication or privacy-protected Music Recommendation API quality improvement described in these Terms and applicable API customer terms.

For service reliability, fraud prevention, capacity planning, and operator visibility, we may derive country- or broad-region-level aggregate usage statistics from access events, such as country-level signup counts, active-user counts, login counts, and job or activity counts. We do not store raw IP addresses for product analytics, do not store precise location, and do not show individual user location histories in the operator console. Authentication and infrastructure providers may process IP addresses for security and audit purposes under their own terms and policies.

Except for Operational Data, customer-enabled optional features, and the minimum technical or operational records reasonably required for security, abuse prevention, copyright response, dispute handling, legal compliance, or legal claims defense, we do not collect or retain processed audio files, Embedding Data, curation history, search queries, search results, local library structure, or similar workflow data as server-side product analytics.

Selection Proof is an optional feature. If you create one, bigcut saves a proof record linked to your account and demo. The server record includes your account/user ID, submission ID, demo song ID, submission time, session, shortlist, and Final Cut counts, proof hashes, proof status, schema version, and privacy model. It may also include an organization ID, demo title, Merkle batch/proof records, blockchain receipt details, and release-track link records if you later submit Release Complete with the proof attached to a release track.

We do not store the note text you type in the server database, and Selection Proof does not include audio or Embedding Data. The note text may still remain in the app on your device. Approved teammates may see limited server proof metadata such as demo title, proof ID, proof status, and proof hashes through accepted team authority, but bigcut does not provide them with your note text from the server.

Submitted Selection Proofs are added to bigcut's weekly Merkle proof tree, and the weekly proof is recorded on the blockchain. The blockchain record does not include your note text, account ID, demo ID, audio, or Embedding Data, but blockchain records may be difficult or impossible to delete or reverse.

Desktop error reporting is off by default and only operates when you explicitly enable it. Web, server, and internal operational monitoring may operate when configured for security, reliability, incident response, and abuse prevention. We apply commercially reasonable redaction and sanitization measures so customer audio, Embedding Data, curation contents, auth tokens, secrets, DB URLs, and raw provider payloads are not included in monitoring events or error reports.

Copyright and all other rights in Customer Content remain with the original rights holder. You retain ownership of your Customer Content and Curation Notes.

We do not claim ownership of Customer Content, Curation Notes, Embedding Data, or Local Generated Data beyond the limited rights necessary to operate the Service as described in these Terms.

Embeddings, search results, shortlist state, notes, ratings, palettes, folder structure, and related workflow outputs are intended to remain on your device or within your organization’s managed local environment.

Release Complete is optional. When you submit Release Complete, you confirm that the submitted tracks are released and rights-approved and grant bigcut a non-exclusive, worldwide, sublicensable license to process the approved song information, released-track Embedding Data, productized recommendation descriptions and signals derived from submitted curation, rights-approval fields, attached Selection Proof lineage evidence where applicable, and limited source-confidence signals for A&R users who submitted or approved that track into song recommendation API and Dossier candidate data, and, after Bigcut review/approval and suppression gates, provide and distribute that candidate data through Dossier publication, the Agent API, paid song recommendation API services, approved AI OS / Agent Platform Provider integrations, and substantially similar public agent-facing song-recommendation channels, and operate paid services that include that provision.

This license applies only to Release Complete productization information and does not include private demos, private shortlists, unpublished evaluation records, unsubmitted local notes, search activity, session contents, raw audio, raw lyrics, unreleased audio files, raw curation text, or individual detailed activity logs unless you separately and explicitly approve those items under a separate written agreement.

You may revoke future Agent API publication where the Service provides a revocation control or by contacting us. Revocation stops future publication and distribution after we process it, but it does not require bigcut or downstream recipients to recall information already lawfully provided, and it does not affect minimum backups, logs, consent records, dispute records, or legal holds that we are allowed or required to retain.

The Agent API publication license does not transfer ownership to bigcut and does not grant rights in third-party recordings, compositions, lyrics, artwork, or other third-party materials except to the extent you have the authority to grant those rights and explicitly include them in the approved information.

We do not use Customer Content, raw audio, raw lyrics, raw embedding vectors, private notes, or desktop local library data to train general-purpose AI models, sell such data, or create hidden raw end-user profiles across API customers. Approved Agent API Published Recommendation Information may be productized only for song recommendation API operation, Dossier publication, source confidence, recommendation ranking, and related paid service operations described here or in a separate Music Recommendation API customer agreement.

You represent and warrant that you have all rights, permissions, approvals, and authorizations needed to upload and process any audio you use with the Service, including analysis, Embedding Data generation, and related processing.

That warranty includes internal analysis and selection rights where you process unreleased demos, third-party writer pitches, client materials, or label- or publisher-controlled works.

If we reasonably request proof of authority, you must provide supporting documents within a reasonable period. We may block uploads, suspend the account, or terminate access if adequate proof is not provided.

If a third party brings a claim against bigcut arising from your breach of this warranty, you will defend, indemnify, and hold bigcut harmless to the extent permitted by law, except to the extent the claim directly arises from bigcut's gross negligence, willful misconduct, or breach of the data-minimization, temporary-processing, and non-retention boundaries described in these Terms.

Only Enterprise Customers that have a separate order form, enterprise agreement, or comparable written contract with bigcut may request an independent third-party audit of the data-minimization, temporary-processing, and non-retention boundaries on reasonable prior notice.

Audit scope is limited to technical and operational evidence that bigcut controls or can reasonably access, including storage settings, log policies, monitoring settings, temporary-file behavior, runtime configuration, deployment configuration, and similar operational proof.

Audit frequency, confidentiality, masking of sensitive information, use of substitute evidence for third-party cloud or serverless infrastructure, and allocation of audit costs are governed by the relevant enterprise agreement or, if not specified there, by commercially reasonable procedures set by bigcut.

We may block uploads, disable access, suspend or terminate the account, request proof of rights, or preserve minimum records if we reasonably suspect unauthorized uploads, rights violations, abuse, fraud, repeated infringement, or other material breaches of these Terms.

We operate a copyright and DMCA response process, including notice review, access disabling where appropriate, counter-notice handling where applicable, repeat-infringer enforcement, and evidence preservation for disputes.

If a copyright notice, abuse investigation, chargeback, repeat-infringer review, legal claim, or other lawful hold is active, account closure does not guarantee immediate deletion or minimization of retained records.

Copyright notices should be sent through our Copyright & DMCA Policy process at [email protected].

You must be at least 18 years old to use the Service and are responsible for maintaining the confidentiality and security of your account credentials.

Paid plans may be billed monthly or annually. Prices, plan features, renewal terms, and taxes are shown at checkout or in the relevant order flow and may change with advance notice where required by law.

Payments, renewals, invoices, taxes, refunds, and chargebacks may be processed by Paddle acting as merchant of record or payment processor, depending on checkout configuration and your location. Paddle buyer terms and support processes may apply to payment and refund administration. If the active billing provider changes, Bigcut will update the public provider inventory and checkout notices where required.

Unless required by applicable law or stated in the checkout flow, subscriptions renew automatically until canceled. Cancellation stops future renewals but does not automatically create a refund for the current billing period unless required by applicable law, the checkout terms, or the payment provider's buyer terms.

Account deletion ends service access, but any active paid subscription, renewal, refund, or chargeback administration may still need to be handled through the billing tab, support, or the payment provider's buyer process.

If applicable consumer law gives you a withdrawal, cancellation, refund, or statutory guarantee right, nothing in these Terms limits that right. For digital services or digital content made available immediately, your withdrawal right may be limited only where applicable law permits it and you have given the required express consent and acknowledgment.

When you request account deletion, service access ends immediately. We may suspend the account, revoke active sessions, and prevent further use of the Service.

Some minimum account, billing, access, consent, suspension, and dispute-response records may be retained for a limited period before the remaining account records are deleted or minimized so we can satisfy legal, security, fraud, chargeback, copyright-response, and dispute-handling obligations.

Local Generated Data on your own device is not deleted by bigcut and remains under your or your organization's control.

We maintain commercially reasonable technical and organizational safeguards for the Service, including encryption in transit with TLS 1.2 or higher.

Account information is managed through third-party authentication infrastructure with industry-standard encryption and access-control measures.

If we become aware of a security incident materially affecting account information, we will provide notice as required by applicable law.

If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

Managed enterprise seats may only be assigned, revoked, or closed under the relevant administrator or enterprise agreement controls.

Where an enterprise customer has a separate order form, MSA, or similar written agreement with us, that agreement controls to the extent of any conflict.

You may use unreleased demos, pitches, project files, or other non-public materials only if you or your organization hold lawful authority to process them for internal analysis and selection purposes.

The Service is provided on an "as is" and "as available" basis to the maximum extent permitted by law.

We do not guarantee uninterrupted availability, error-free operation, or that search and analysis outputs will satisfy any particular business, creative, or legal purpose.

Search, similarity, and analysis outputs do not replace professional musical, business, or legal judgment.

To the maximum extent permitted by law, bigcut is not liable for indirect, incidental, consequential, special, punitive, or reputational damages.

Except where law prohibits limitation or where these Terms expressly provide otherwise for an temporary-processing or non-retention violation, our aggregate liability under these Terms does not exceed the amount you actually paid us in the 12 months preceding the claim.

Any selection, signing, release, or other business decision made in reliance on similarity search results remains your responsibility.

These Terms are governed by the laws of the Republic of Korea unless mandatory law requires otherwise.

These Terms may be made available in multiple languages. Translations are provided for convenience only. If there is any conflict, inconsistency, or difference in interpretation between language versions, the English version controls to the extent permitted by applicable mandatory law.

Any dispute arising from these Terms will be subject to the exclusive jurisdiction of the Seoul Central District Court as the court of first instance, unless mandatory law requires otherwise.

For legal questions about these Terms, contact